SO/ Spa sits two floors below Customs Street East in the base of the SO/ Auckland hotel, where a heated 25-metre indoor lap pool and a mixed sauna are open to anyone who buys a wellness day pass. Passes are $50 per adult and $30 for children aged five to sixteen, sold daily from 8am with last access at 6pm. The spa itself runs 10am to 7pm every day and stays open on New Zealand public holidays.